Foundry GTM ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our website ( foundrygmt.com.au), submitting an enquiry, or engaging our services, you agree to the terms of this Privacy Policy.
1. Who We Are
Foundry GTM is an automation and revenue systems agency based in Sydney, Australia, providing services exclusively to med spas and aesthetic clinics.
Contact details:
Email: hello@foundrygmt.com.au
Website: foundrygmt.com.au
2. What Information We Collect
We may collect the following types of personal information:
- Contact information — name, business name, email address, phone number
- Business information — treatment focus, approximate client database size, business challenges you share with us
- Enquiry and engagement information — details you provide via our website, lead forms, email, or during discovery calls
- Technical information — IP address, browser type, device information, and website usage data collected via cookies or analytics tools
We do not knowingly collect sensitive information (such as health information about your clients or patients) through our forms or website. Our services relate to your business operations — lead response, appointment reminders, and client communication systems — not the clinical or health details of your clients.
3. How We Collect Information
We collect personal information when you:
- Submit an enquiry or lead form (including via Meta/Facebook Instant Forms)
- Contact us by email, phone, or through our website
- Engage us as a client
- Interact with our website (via cookies and analytics)
If you submit an enquiry through a Facebook or Instagram lead form, the information you provide (such as your name, email, and phone number) is shared with us by Meta in accordance with Meta's own data policies. We recommend reviewing Meta's Privacy Policy for information on how Meta handles your data.
4. How We Use Your Information
We use the personal information we collect to:
- Respond to your enquiry and provide the free database reactivation campaign or other offers you've requested
- Communicate with you about our services, including via email, SMS, or phone
- Prepare proposals, quotes, and service agreements
- Deliver, operate, and improve FoundryOS and related services for our clients
- Comply with our legal obligations
We do not use your information for any purpose beyond what is reasonably necessary to provide our services and communicate with you, and we do not sell your personal information to third parties.
5. Disclosure of Information
We may disclose your personal information to:
- Service providers who help us operate our business, such as CRM/automation platforms (e.g. GoHighLevel), email and SMS providers, and website hosting providers
- Meta Platforms, Inc., where you have submitted an enquiry via a Facebook or Instagram lead form
- Referral partners, such as trusted advertising agencies, but only where you have consented to being referred (e.g. if you don't currently have a lead generation channel and ask us for a referral)
We do not share your information with third parties for their own marketing purposes.
6. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve our services. You can control or disable cookies through your browser settings, though this may affect some website functionality.
7. Data Storage and Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. Information is stored using secure, password-protected systems and reputable third-party platforms.
While we take security seriously, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you ask us to delete your information and we have no ongoing legal or contractual obligation to retain it, we will do so within a reasonable timeframe.
9. Access and Correction
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or outdated information
- Withdraw consent to receive marketing communications at any time (e.g. by unsubscribing from emails or messaging us directly)
To make a request, contact us at hello@foundrygmt.com.au. We will respond within a reasonable timeframe.
10. Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first at hello@foundrygmt.com.au so we can investigate and resolve the issue.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): Website: www.oaic.gov.au
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Foundry GTM
Email: hello@foundrygmt.com.au
Website: foundrygmt.com.au